Description
California CustomAx: We are authorized retailers of new stringed and percussion instruments, amplifiers, and accessories from some of the biggest manufacturers in the music business.
 
Tax Policy
California & Indiana state residents are subject to sales tax.
All orders are shipped within 2 business days and include a tracking number (for UPS shipments) or Delivery Confirmation number (for USPS Priority Mail shipments). Larger items, such as instruments and amplifiers, ship via UPS. Smaller items, such as strings and cables, ship via USPS Priority Mail.
All merchandise is covered by a 45-Day 100% satisfaction guarantee.

If you are not completely satisfied with any product, please contact us at Returns@CaliforniaCustomAx.com or call toll-free 1(877) 766-9724. We will be happy to schedule a return for a full refund of the product purchase price, full credit, or exchange of your choice.

PLEASE do not return any item without first contacting us for a Return Merchandise Authorization number (RMA).

In the unlikely event that your product arrives damaged or non-functioning, contact us for a pre-paid UPS return shipping label.

All of our products are also covered by the original manufacturer's warranty. We encourage you to review and keep any warranty paperwork, as well as your sales receipt/packing slip (most manufacturers simply require your proof-of-purchase to determine warranty eligibility). Protect your investment!
Tel: 1(877)766-9724 [Toll-Free]
Email: Support@CaliforniaCustomAx.com

Mailing Address:
California CustomAx
P.O. Box 141
Florence, IN 47020